Terms of Use
1. DELIVERIES
1.1 On line orders
On line orders will be despatched within 24 hours of receipt of payment provided the payment is accepted by Wings n Things. If payments are subject to any clearing periods (see clause 3) then orders may be despatched at any later date that may be determined by Wings n Things.
1.2 Delays and cancellations
Where delays and out of stock situations occur, every effort will be made to inform the buyer.
2. PAYMENT METHODS
2.1 Credit card payments.
2.1.1 At the time of placing the order, the transaction details must be faxed to Wings 'n Things who will obtain an authorisation from the bank for the amount of the order.
2.1.2 Payment is only collected prior to the order completion and the goods shipped.
2.1.3 Note that to protect its own and the interest of customers, Wings 'n Things scrutinises all transactions very carefully to prevent fraud and a transaction may be refused if Wings 'n Things is not satisfied with its legitimacy.
2.2 Bank deposit payments.
2.2.1 If the buyer selects to pay via bank deposit, instructions will be given on how to deposit monies into Wings 'n Things bank account and would be subject to the following conditions:
2.2.1.1 The exact amount must be paid
2.1.2 The payment must be identified by supplying the order number and surname in the reference section of the deposit slip. Proof of deposit must be faxed to +27 011 701 3208, with a name and contact number.
2.2.1.3 No transfers must be made from ATMs
3.2.1.4 Cheque deposits are subject to a clearing period.
2.2.1.5 Unpaid bank deposit orders are cancelled after five business days.
2.3 Internet transfers
2.3.1 If the buyer selects to pay via internet transfer into Wings 'n Things account instructions will be given and this would be subject to the following conditions:
2.3.1.1 The exact amount must be paid
2.3.1.2 The payment must be identified by supplying the order number and surname, proof of deposit must be faxed to + 27 011 701 3208, with name and contact number.
2.3.1.3 Internet transfers may be subject to a clearing period due to time delays between different banks.
3. AGREEMENTS OF SALE
3.1 Placing an item in a shopping basket or adding it to a wishlist without completing the purchase cycle does not:
3.1.1 constitute an agreement of sale between Wings 'n Things and a user and users cannot hold Wings 'n Things liable if such items are not available when the purchase cycle is completed later;
3.1.2 constitute an order for such an item; and
3.1.3 Wings 'n Things may remove such an item from the shopping basket if no stock is available. Wings 'n Things may contact the buyer to offer a substitute product acceptable to the buyer.
3.2 An agreement of sale between Wings 'n Things and a user only comes into effect if and when:
3.2.1 A credit card authorisation is received from the issuing bank; or
3.2.2 A deposit of an electronic transfer is reflected on Wings 'n Things bank statement (and only if such payment is received within 5 (five) business days after completion of the purchase cycle); or
3.2.3 A direct deposit is reflected on Wings 'n Things bank statement (subject to payment conditions stipulated in clause 3)( and only if such payment is received within 5 (five) business days after completion of the purchase cycle.
3.3 Wings 'n Things reserves the right to refuse an order without giving any reason. Wings 'n Things also reserves the right to cancel orders in whole or in part as circumstances dictate. Wings 'n Things shall only be liable to refund monies already paid by the user in such case.
3.4 Wings 'n Things shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, Wings 'n Things will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid.
3.5 Items may not be returned to Wings 'n Things for a refund. Goods will be repaired or replaced (subject to suppliers approval) under warranties that may apply to such items. Wings 'n Things will not be hold responsible for goods that are damaged in transit and it is up to the buyer to insure goods.
3.6 It is the buyers responsibility to ensure that any computer software ordered is compatible with the buyers computer hardware/operating systems.
3.7 Wings n Things may agree that a product be returned for a credit but this is entirely at Wings n Things discretion and excludes all videos, DVDs and computer software.
4. SECURITY
4.1 Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damage shall be claimed in the event that Wings 'n Things suffers any damage or loss.
4.2 The user allows Wings 'n Things to take all reasonable steps to ensure the integrity and security of the Wings 'n Things site and back-office applications.
4.3 All credit card details must be submitted via fax and not via the website.
5. SPECIAL OFFERS<
5.1 Wings 'n Things shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained low.
5.2 If Wings 'n Things supplies the wrong product they will exchange it for the correct one or refund monies if the correct product is not available.
6. STOCK AVAILABILITY
6.1 Stock of all goods on offer are limited. Wings 'n Things shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stock is sold, Wings 'n Things shall only be liable to refund monies where it is unable to fulfill orders at advertised prices.
7. VALUE ADDED TAX
7.1 Value added tax at the rate of 14% is charged on all goods.
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